FAQ

First, we’d like to say "Thank You" for purchasing with Rich Behavior Hair Company! For your best hair buying experience, please read all information below in its entirety. 

Processing and Shipping

Our processing time takes about 2-3 business days. Our shipping currently takes 3-5 business days. We know you can’t wait to show off your new look.

WE RECOMMEND that you order 2 weeks before your hair appointment just to be SAFE. 

When Will I Receive Tracking Updates?

Great question! As soon as your product is shipped we will send your tracking information via email message.

Can I Return Items?

ALL SALES ARE FINAL. We supply high quality virgin hair and we are confident in our products. Due to the hygienic nature of our product we do not offer refunds at this time. 

Ordering placement?

Business hours are Monday-Friday 9:00 a.m to 4:00 p.m.

Orders placed after 4 p.m. or on the weekend will begin processing the next business day.  

Thank you for choosing Rich Behavior Hair Company! 

It's not just hair, it's an investment™